Thursday, April 3, 2008

Leadership Communications

I cannot say enough that Communications is one of the keys to successful leadership.

"How well we communicate is determined not by how well we say things but how well we are understood" Andrew Grove, CEO, Intel Corporation

This statement is so true. How often have you sat and listened to a "presentation" and after an hour, what did you as the listener, actually remembered? That is why presentation material is key and how it is presented. I know I have sat listening to a leader and end up day-dreaming and missed a whole section of the presentation because it was so monotonous!

So, if you are presenting, use Right Brain messages. Try communicating creatively with stories, pictures, even music to help convey your message and increase retention. Dont be shy, try something new!

That is how you say it, but must state any communication is key. Someone once said, "If you don't give people information, they'll make up something to fill the void". Don't be an information gate keeper . . .

Also, it is so important that you create an environment where withholding bad news is the worse violation of all. Communications is a two-way channels, if you are transparent, people will be more transparent to you!

So. Communcate . . . . Communicate . . . .Communicate

Sometimes you learn from leaders on how not to communicate and you know how you feel in that environment!

1 comment:

Sherri said...

I find this to be a very timely and interesting topic. Attended a townhall today with all operating unit chiefs. It's disappointing to hear almost nothing from a particular chief who should be a role model for all aspiring women in the org.